STORING

• Your jewellery should be stored in a dry place. Keep it protected from humidity, moisture, harsh sunlight and heat.
• Keep the jewellery in a protective (lined) jewellery box or the tarnish-resistent pouch provided.
• It is recommended to store the jewellery in the box provided to prevent it from scratching, chipping or entangling.
• Make sure your jewellery is not in contact with hard or rough surfaces to protect its plating.

WEARING

• The key to wearing the jewellery is: Last on, First off.
• The chemicals from cosmetics and perfumes can sometimes tarnish the gold and spoil its lustre. Therefore, always wear your jewellery after applying them.
• Before putting on the jewellery, ensure that the clasps are snug and locks are in place.
• Gently wipe the piece with a soft cloth after each wear to remove dirt or makeup from the skin which may have come in contact with the jewellery.

CLEANING

• Do not wash or polish it at home.
• Never use any harsh cleaning agent like detergent, soap or paste on the jewellery.
• Gently brush off any dirt that may have settled. Use 100% cotton (nub free) cloth or flannel cloth to do so.

We are confident about the quality of our pieces and therefore offer a free 1 year warranty with ever purchase. The warranty covers manufacturing defects such as a loose or missing stones or fading of the 18k gold plating.

The warranty does not cover every day wear damage such as scratches. The warranty also does not cover gemstone necklaces and bracelets, clasps, locks and necklaces as these can only be damaged or broken by force.

To start a warranty claim please forward us your proof of purchase to info@masterofjewels.co.uk with information about the defect and a supporting picture.